This crisis has seen – and allowed time for – a long discussion about the kind of world we’ll emerge into. More fear or more trust? Fragmentation or community? Economic hardship or fairness? These themes are being considered – and experienced – in organisations too. Things like virtual working and furloughed job sharing are making […]
Category: thinking
Creating a positive culture around Coronavirus — Cyber security
Criminals have spotted this weakness. The FBI has reported a fourfold increase in cybercrime, with complaints up from 1,000 to 4,000 a day. In the UK, Ciaran Martin, chief executive officer of the National Cyber Security Centre, has said: “Technology is helping us cope with the coronavirus crisis and will play a role helping us […]
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The Future of the Workplace
Earlier this year, we were joined by Mark Earls to gain some foresight on the workplace at our latest blue goose briefing. So what did we learn from gazing into the future? Data privacy The future of data security faces new threats at an ever-increasing rate. With technology constantly in a state of flux, it’s […]
The Lean Employee Experience
Nearly eight years ago Eric Ries released The Lean Startup – now considered the blueprint for how businesses can succeed by failing fast and smartly. A fair amount of the thinking wasn’t new. Ries cites Toyota, not always associated with radical innovation, throughout the book. Yet when I read it as a junior internal communications […]
Leading from the front means playing a good game, not just talking one.
A good friend of mine recently bought in his five year-old daughter an oboe, and signed her up to a year’s one to one tuition. He wants her to learn an instrument, convinced it will lead to a more a fuller life with greater opportunity, and instil a bit of discipline at the same time. […]
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Internal identity: Consistency vs. coherence?
Businesses with powerful external brands are often of the opinion that preserving that brand’s look and feel, in all environments, is essential to its integrity and success. I beg to differ. The requirements of a brand internally differ fairly dramatically from their requirements externally. In the way that we wouldn’t choose an estate car to […]
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Communicating on Purpose
I was recently given a glowing report of life at one of the major supermarket chains by a budding communications professional, following her experience of working on a graduate programme. She didn’t have a bad word to say about them, and would, given the right opportunity, go back there at the drop of a hat. […]